Your secure gateway to HTX cryptocurrency exchange. Access your account safely with our advanced security features and user-friendly interface.
Secure access to your cryptocurrency trading account
256-bit SSL encryption protects all data transmission
95% of funds stored in offline cold wallets for maximum security
Multiple approval signatures required for large transactions
24/7 fraud detection and suspicious activity monitoring
Everything you need to know about accessing your HTX cryptocurrency exchange account safely and efficiently.
Multi-layer security protocols protect your assets and personal information at all times.
Trade on the go with our mobile-optimized platform and dedicated mobile apps.
Execute trades instantly with our high-performance trading engine and real-time market data.
Access HTX from anywhere in the world with our internationally compliant platform.
Get help whenever you need it with our round-the-clock customer support team.
Experience lightning-fast deposits, withdrawals, and trading with minimal latency.
HTX (formerly known as Huobi Global) is one of the world's leading cryptocurrency exchanges, providing a secure and reliable platform for digital asset trading. With millions of users worldwide, HTX offers comprehensive trading services including spot trading, futures, options, and DeFi products. The platform supports hundreds of cryptocurrencies and trading pairs, making it a preferred destination for both beginner and professional traders.
Founded in 2013, HTX has established itself as a trusted name in the cryptocurrency ecosystem. The exchange is committed to providing users with cutting-edge technology, robust security measures, and exceptional customer service. With offices and operations in multiple countries, HTX serves a global user base while complying with local regulatory requirements in each jurisdiction.
Accessing your HTX account is designed to be both simple and secure. The login process incorporates multiple security layers to protect your funds and personal information while maintaining ease of use. Here's a comprehensive guide to logging into your HTX account:
Visit the official HTX website or open the HTX mobile application. Always ensure you are using the correct URL to avoid phishing attempts. The official HTX website uses HTTPS encryption and displays security certificates in your browser. Bookmark the official login page for quick and secure access.
Input your registered email address or phone number and password. HTX supports both email and mobile phone number authentication, providing flexibility for users worldwide. Ensure your password is strong, containing a combination of uppercase and lowercase letters, numbers, and special characters. Avoid using easily guessable information such as birthdays or common words.
If you have enabled two-factor authentication (which is highly recommended), you'll need to enter the verification code from your authenticator app or SMS. HTX supports various 2FA methods including Google Authenticator, SMS verification, and email verification. This additional security layer significantly reduces the risk of unauthorized access to your account.
HTX employs industry-leading security measures to protect user accounts and funds. The platform's security infrastructure is built on multiple layers of protection, ensuring that your assets remain safe from various types of threats. Understanding these security features can help you make the most of HTX's protective measures and enhance your overall account security.
The exchange utilizes bank-grade encryption protocols, including 256-bit SSL encryption for all data transmission. This ensures that all communication between your device and HTX servers is encrypted and secure from interception. Additionally, HTX implements advanced firewall systems, intrusion detection systems, and regular security audits to maintain the highest standards of protection.
HTX's cold storage system keeps the majority of user funds offline in secure, air-gapped environments. This approach significantly reduces the risk of hacking attempts and ensures that even in the unlikely event of a security breach, the bulk of user funds remain protected. The platform also employs multi-signature technology for additional transaction security.
HTX offers different account verification levels, each providing various features and limits. Understanding these levels can help you choose the appropriate verification tier for your trading needs. The verification process is designed to comply with international KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations while providing users with increasing levels of access and functionality.
Level 1 verification requires basic information and allows for limited trading activities. Level 2 verification involves providing government-issued identification and enables higher withdrawal limits and access to advanced features. Level 3 verification, which includes proof of address and additional documentation, unlocks the full range of HTX services including institutional-grade features and the highest transaction limits.
HTX's mobile applications for iOS and Android devices provide full access to your trading account while maintaining the same high security standards as the web platform. The mobile login process is optimized for touch interfaces and includes biometric authentication options such as fingerprint and face recognition where supported by your device.
The mobile platform offers real-time market data, advanced charting tools, and the ability to execute trades on the go. Push notifications keep you informed of market movements, order executions, and important account activities. The mobile app also supports multiple languages and provides access to HTX's educational resources and customer support.
While HTX strives to provide a seamless login experience, users may occasionally encounter issues. Understanding common problems and their solutions can help you quickly resolve any difficulties and maintain uninterrupted access to your account. Most login issues can be resolved quickly with the right approach and information.
Forgotten passwords can be reset using the "Forgot Password" link on the login page. The password reset process involves email or SMS verification to ensure account security. If you're having trouble with two-factor authentication, check that your device's time is synchronized correctly, as time discrepancies can cause authentication codes to be rejected.
Account lockouts due to suspicious activity are a security feature designed to protect your funds. If your account is temporarily locked, contact HTX customer support with proper identification to verify your identity and restore access. The support team is available 24/7 and can guide you through the account recovery process.
Maintaining good security habits is essential for protecting your HTX account and cryptocurrency assets. Always use strong, unique passwords and enable two-factor authentication. Regularly update your passwords and security settings, and be cautious when accessing your account from public computers or networks.
HTX employs industry-leading security measures to protect your digital assets and personal information. Our comprehensive security infrastructure ensures your account remains safe and secure.
Advanced security protocols including firewalls, DDoS protection, and real-time threat monitoring.
256-bit SSL encryption ensures all data transmission is secure and protected from interception.
Support for fingerprint and facial recognition on mobile devices for enhanced security.
Real-time monitoring of account activities with instant alerts for suspicious behavior.
Use a strong, unique password that includes numbers, symbols, and both upper and lowercase letters
Enable two-factor authentication (2FA) using Google Authenticator or SMS verification
Never share your login credentials or 2FA codes with anyone, including customer support
Always log in through the official HTX website or verified mobile applications
Regularly monitor your account activity and report any suspicious transactions immediately
Keep your contact information updated to receive important security notifications
Use secure networks and avoid logging in from public Wi-Fi or shared computers
Log out completely when finished and close your browser on shared devices
HTX will never ask for your password, private keys, or 2FA codes via email, phone, or social media. Always verify the authenticity of any communication claiming to be from HTX.
If you suspect unauthorized access to your account or notice any suspicious activity, immediately contact HTX support and change your password.
Find answers to common questions about HTX login, security, and account management.
To create an HTX account, visit the official HTX website and click on 'Sign Up'. You'll need to provide a valid email address or phone number, create a strong password, and complete the verification process. After email/SMS verification, you can start using your account with basic features. For enhanced features and higher limits, complete the KYC verification process.
If you've forgotten your password, click on the 'Forgot Password' link on the login page. Enter your registered email address or phone number, and HTX will send you a password reset link or code. Follow the instructions in the message to create a new password. Make sure to choose a strong password that you haven't used before.
Account access issues can occur for several reasons: incorrect login credentials, account temporarily locked due to security measures, network connectivity problems, or browser issues. First, verify you're using the correct email/phone and password. If the account is locked, contact customer support. Try clearing your browser cache or using a different browser/device if problems persist.
To enable 2FA, log into your HTX account and go to Security Settings. Choose your preferred 2FA method: Google Authenticator app, SMS, or email. For Google Authenticator, scan the QR code with the app and enter the generated code to confirm setup. 2FA significantly enhances your account security and is highly recommended for all users.
HTX offers multiple verification levels: Level 1 requires basic information and allows limited trading. Level 2 requires government ID verification and unlocks higher withdrawal limits. Level 3 requires additional documentation like proof of address and provides access to all features including institutional services. Each level offers increasing functionality and transaction limits.
HTX operates in many countries worldwide, but availability varies based on local regulations. Some features may be restricted in certain jurisdictions. Check the HTX website for the most current information about service availability in your region. If you're traveling, be aware that access may be limited based on your current location.
HTX employs multiple security layers including 256-bit SSL encryption, cold storage for 95% of funds, multi-signature technology, and real-time monitoring systems. The platform undergoes regular security audits and complies with international security standards. However, users should also follow security best practices like using strong passwords and enabling 2FA.
If you suspect unauthorized access, immediately change your password and enable 2FA if not already done. Check your account activity logs for any suspicious transactions or login attempts. Contact HTX customer support immediately with details. Consider temporarily freezing your account if you notice unauthorized activities. Always use official HTX channels to report security concerns.
Our customer support team is available 24/7 to assist you with any questions or concerns.
Please read the following important information regarding HTX services and cryptocurrency trading.
Cryptocurrency trading involves substantial risk of loss and may not be suitable for all investors. Past performance does not guarantee future results. Only invest what you can afford to lose.
HTX services may not be available in all jurisdictions. Users must comply with local laws and regulations. Some features may be restricted based on your location.
Users are responsible for maintaining the security of their accounts, including password strength and two-factor authentication. HTX is not liable for losses due to user negligence.
This website and its content are provided for informational purposes only and do not constitute financial, investment, trading, or any other form of advice. HTX does not recommend that any cryptocurrency should be bought, sold, or held by you. Conduct your own due diligence and consult your financial advisor before making any investment decisions.
The information on this website may not be accurate, complete, or up-to-date. Cryptocurrency markets are highly volatile and unpredictable. The value of cryptocurrencies can fluctuate significantly, and you may lose part or all of your investment.
HTX services are not available to residents of certain countries or jurisdictions, including but not limited to countries subject to sanctions or restrictions. By accessing this website or using HTX services, you represent and warrant that you are not located in, resident of, or subject to restrictions of any such restricted jurisdiction.
It is your responsibility to ensure compliance with local laws and regulations. HTX reserves the right to restrict or refuse service to users from any jurisdiction at its sole discretion.
While HTX employs robust security measures, no system is completely immune to technical failures, cyber attacks, or other operational risks. Users acknowledge that trading and storage of digital assets involve inherent technological risks that could result in partial or total loss of assets.
HTX may experience periodic system maintenance, upgrades, or unexpected downtime that could temporarily affect access to your account or trading activities. HTX is not liable for any losses incurred due to such technical interruptions.
To the maximum extent permitted by applicable law, HTX shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from or related to your use of HTX services, including but not limited to trading losses, data loss, or system failures. Your sole remedy for dissatisfaction with HTX services is to stop using the platform.
HTX reserves the right to update these disclaimers at any time without prior notice. Continued use of HTX services after any changes constitutes acceptance of the updated terms. For questions regarding these disclaimers or HTX services, please contact our customer support through official channels only.
Last Updated: November 19, 2025. This disclaimer is provided in English. In case of any discrepancy between the English version and translations in other languages, the English version shall prevail.
By using HTX services, you acknowledge that you have read, understood, and agree to be bound by these disclaimers and the HTX Terms of Service and Privacy Policy.